Obsidian has been appointed as an official, value-add reseller for Zimbra in South Africa. Zimbra, a next generation, open source messaging and collaboration suite. Zimbra provides a set of end-user and administrator benefits that make it a flexible solution for deployments of all sizes, from SMBs, to multi-thousand seat enterprises. The product has won awards from Gartner, Linux World, Business 2.0 and many more that have all hailed it as the most exciting product currently available in the collaboration space.
“Zimbra is a highly original product,” says Muggie van Staden, MD of Obsidian. “It is not based on any existing collaboration server and does not try to emulate what is already available in the market. Instead, Zimbra offers a new and refreshing approach to messaging and collaboration.”
The collaboration suite offered by Zimbra brings together calendaring, email, instant messaging, voice over IP and other tools, combining them in an online platform. It provides an AJAX, web-based interface that can be accessed from anywhere via a web browser and also integrates with a variety of desktop clients, including Outlook, Thunderbird, Apple Mail and many more.
“Zimbra is compatible with many environments,” says van Staden. “The server can run off of OS X or Linux and the front-end is available in those two environments as well as Windows. It can then be incorporated into virtually any stack using ‘zimlets’.”
With this approach, Zimbra can be integrated with, for example, an ERP system and recognise text strings in email and instant messages. Hover over a phone number, for example, and Zimbra will pop up a menu offering to call the number in Skype. Hover over a sales order number and Zimbra will pop up details of the sale and allow for it to be approved or denied – from within the email or instant message.
“Obsidian believes that this technology will make inroads into the South African market and has a lot to offer in the local context,” says van Staden. “Also, because it is an open source solution it can be easily adapted to the specific needs of South African customers.”
“We are excited to add Obsidian to our growing community of partners who are dedicated to offering innovative, open source solutions for messaging and collaboration,” said John Robb, vice president marketing and product management for Zimbra. “Obsidian understands that the market for email and collaboration is changing, and together we can provide the South African market a richer, and better messaging experience that legacy solutions simply can’t offer.”