Phoenix Software is to distribute ISL Light, a secure and affordable way to remotely deliver technical assistance to your customers or employees anywhere in the world.
“ISLLight is an exciting partner for us”, says Simon Campbell Young, CEO of Phoenix Software, “With the rapidly developing IT market over such a diverse area that is South Africa, IT businesses need to be able to offer cost effective support for their customers quickly.
"ISLLight supports these companies by offering technical support to their employees remotely or even by online collaboration."
ISLLight offers simple and secure support. The service is very efficient and it enables an operator to be connected to a remote client's computer anywhere in the world in less than 30 seconds. Switching to ISLLight is easy and can be carried out immediately.
In a secure remote desktop session, operators can view their clients' desktop, gain control of the keyboard and the mouse, transfer files, use the whiteboard, and communicate via the integrated audio and video plug-in. Also, with ISL Light's user management and reporting capabilities all operators can be administered centrally.