Telkom is said to be hindering Neotel, preventing the second network operator from supplying infrastructure to some customers by refusing it access to its premises.
According to a report in Business Day, Cell C has told the Independent Communications Authority of SA (ICASA) that Telkom won't allow Neotel to access its premises, effectively preventing it from providing infrastructure to the cellular service provider.
Because Cell C's infrastructure is housed in exchanges owned by Telkom, Neotel can't provide additional bandwidth without Telkom's permission – which it says hasn't been forthcoming, Business Day reports.
The cellular operator is calling ICASA to declare Telkom's premises open to Neotel.
Cell C is also complaining the Telkom has delayed in providing core infrastructure that it needs and is asking that Telkom infrastructure be declared an essential facility, with controlled pricing and equal access.