Unisys's UK subsidiary has signed a seven-year IT outsourcing services contract with The Diamond Trading Company Limited (DTC), the London-based sales and marketing arm of the De Beers family of companies. The contract has an approximate value of $16,5-million.
In terms of the contract, Unisys will manage the DTC’s data centre server environment. This includes supporting virtualisation technology, which helps server computers perform more tasks more quickly. The Unisys solution is designed to create a comprehensive IT architecture that supports the DTC’s strategic software applications and helps the company enhance supply chain efficiencies.
“To maintain the DTC’s leadership in the global rough diamond marketplace, we require a sophisticated, business-driven IT infrastructure that enhances our supply chain and supports our operations,” says Jeremy Newell, girector of IT & programmes.
“Unisys expertise in global services delivery gives us confidence that our operational IT requirements are being handled expertly, so that we can focus on developing solutions for the continually growing and changing requirements of our business.”
Other key considerations for the DTC are guarding against system down-time by improving disaster recovery capability, providing consistency of service and better managing operational costs. Unisys data centre services can help the DTC achieve those goals by reducing hardware requirements and making better use of existing IT resources.
The transformation of the IT architecture to the new virtualised infrastructure is due to be completed by August 2008. The virtualised IT environment will run on Unisys ES7000/one Enterprise Servers, along with other servers and storage systems, at Unisys sites in the UK. Management and support services will be delivered from the Unisys facility in Bangalore, India, with project management in Hungary as well as in the UK.
“The Diamond Trading Company is a most distinguished business with a unique set of requirements,” says Duncan Tait, vice-president and MD: UK, Middle East and Africa at Unisys. “Unisys looks forward to delivering an innovative outsourcing solution that helps the DTC further its strategic business objectives and enhance service to its clients around the world.”
As the sales and marketing arm of the De Beers family of companies, DTC sorts, values and sells in excess of 40% of the world’s rough diamonds. Its clients – known as ‘Sightholders’ – are among the world’s leading diamantaires, and are carefully chosen for their ability to add value to the diamonds sold by the DTC.
Based mainly in the traditional cutting centres of Antwerp, Tel Aviv, Mumbai, Johannesburg and New York, as well as in Botswana, Namibia, Russia, China and Thailand, these Sightholders attend the DTC’s Sights, or sales weeks, which occur 10 times a year.