Thirteen sight-impaired learners today started the practical portion of their learnership at the Post Office’s headquarters in Pretoria. They are to be trained as call centre agents in the organisation's customer contact centre.
The 13 learners have completed six months of theoretical training at the National Council for the Blind and will now complete the six months on the job training at the Post Office.
“South Africans with disabilities are often excluded from the mainstream of society,” says Ruby Motloheloa of the Post Office’s Learning Institute, which organised the learnership programme. “This prevents them from accessing fundamental rights. We will make sure that in the Post Office, they are in an environment free from unfair discrimination.”
Learnership programmes such as these form part of the Post Office’s programme to invest in society and in human capital. The company appoints 1 000 experiential learners each year, many of whom are later awarded positions within Post Office operations.