Microsoft has certified Aspect as Microsoft Office Communications Server 2007 Release 2 Voice specialisation partner for the Microsoft Unified Communications Solutions competency.
Aspect received this certification following the successful completion of the Microsoft Technology Adoption Program internal pilot for Office Communication Server 2007 R2 Voice specialisation.
"Aspect has shown great dedication to sharing the value of unified communications and Microsoft Office Communications Server with business users," says Roger Murff, director of unified communications partner marketing at Microsoft. "This certification is testament to Aspect and its commitment to streamlining communications processes for itself and all customers and prospects using Microsoft unified communications."
In addition to the successful R2 Technology Adoption Program completion, Aspect completed a four-week intensive training programme.
This programme includes three boot camps and a Voice Ignite workshop. Participants completing this track passed the Microsoft Active Directory exam, Microsoft Exchange Server exam, and a Microsoft Office Communications Server exam. In the last half of 2008, more than 40 Aspect employees had been certified and by the end of 2009, there will be approximately 200 Aspect employees with this certification.
"Aspect's certification as one of the industry's first Voice specialised partners for Office Communications Server 2007 R2 demonstrates our dedication to building on our mission-critical voice experience, continuously enhancing our UC expertise and delivering the benefits of our knowledge to our customers for their UC implementations," says Kevin Schwartz, executive vice-president of Global Professional Services, Aspect. "This certification underscores the caliber of our UC Services practice, which, combined with the experience gained during one of the largest Office Communications Server 2007 R2 deployments internally at Aspect, is evidence of Aspect's expertise as a Microsoft UC services provider."
Office Communications Server 2007 R2 is an update to the award-winning Microsoft Office Communications Server 2007 that delivers a variety of new capabilities within the contact center. These capabilities offer next-generation collaboration functionality including persistent group chat and full-featured audio conferencing to reduce service provider bridge costs, new voice features to enhance Office Communications Server voice for teams and mobile/remote workers, and new tools to streamline business processes by integrating communications within applications.