Absa has committed more than R550-million to improve and enhance its ATM network and expand self-service banking facilities.
Absa operates the largest ATM footprint nationwide with more than 9000 ATMs.
Enhancements to the network include ATMs which provide convenient card-less transactions like cash deposits; CashSend; Scan n Pay, which provides simple bill scanning and payment; and contactless card services for Absa’s PayPass and My City Cards.
The ATMs also provide immediate short-term Instant Loans and eStamped statements eliminating the need for customers to go into a branch.
“For the majority of South Africans an ATM is the most convenient interface with the bank,” says Arrie Rautenbach, Absa head of retail banking.
“We have strategically chosen each and every ATM location so that it offers both Absa and non-Absa customers convenience. The improved hardware ensures that all customers have a fast and reliable experience no matter where the ATM is located.”
Absa’s ATMs were recently recognised in the 2013 Accenture Innovation Index for their feature-rich functionality which makes the lives of its customers much easier. With the improved functionality and anytime availability, customers rarely need to visit a branch.