Lexmark International has once again been recognised as a leader in managed print and document services (MPDS) by leading IT market research and advisory firm IDC in its 2014 MPDS IDC MarketScape report.
The report analyses the strategies and current capabilities of companies providing managed print and document services.
This year’s report states that; “Among the vendors we evaluated, Lexmark has the longest history of providing specific horizontal and vertical business solutions, backed by a vertically-aligned organisation, a mature global infrastructure and a focus on execution excellence. Lexmark continues to make strategic acquisitions to augment its strong software portfolio.”
It was also noted that Lexmark’s solution catalogue had the most depth of all of the vendors that were evaluated. Lexmark was also seen as differentiating its offerings from competitors in a number of ways including: broad technology ownership, deep industry expertise, global capabilities and customer intimacy.
In reaction to the award, Lexmark executive vice-president and president of Imaging Solutions and Services Marty Canning comments; “Lexmark’s unique portfolio of products and services, and our highly focused customer-centric approach, have resulted in MPS growth rates exceeding the industry average as we help our customers better manage their paper-based and digital content. We are honoured to again be named a leader in Managed Print and Document Services from IDC.
“Such accolades, combined with our relentless push to exceed customer expectations, have helped Lexmark obtain an exceptional renewal rate for MPS services across markets and industry segments around the globe,” he adds.