Enterprise applications are an integral part of the organisation, and it’s vital to keep them running optimally. 

Microsoft Dynamics Lifecycle Services helps organisations improve the predictability and quality of their Microsoft Dynamics AX implementations by simplifying and standardising the implementation process.

In addition, proactive monitoring of the system can reduce system downtime. Lifecycle Services is a Microsoft Azure-based collaboration portal that provides a unifying, collaborative environment along with a set of regularly updated services that help manage the application lifecycle of your Microsoft Dynamics AX 2012 implementations. It is a collaborative workspace that can be used by both customers and partners, separately and together, to enable closer collaboration, and speed.

Business process modeller
Provide dynamic business process documentation of your implementation by using the Business process modeller to create, view, and modify business-process hierarchies and flowcharts. Business process modeller helps you do a gap-fit analysis between your business processes and Microsoft Dynamics AX using a cross-industry processes taxonomy from American Productivity & Quality Centre (APQC). Task Recorder helps you easily capture business processes, generate documentation and automatically create business process flow charts in LCS.

License sizing estimator
License sizing estimator helps you estimate the configuration of the different types of Client Access Licenses that an organisation will need. This services supports Microsoft Dynamics AX 2012 R2 and higher license sizing.

Customisation analysis
Customisation analysis offers Microsoft Dynamics AX 2012 customers an automated tool that validates the customer’s model files against Microsoft Dynamics AX best-practice rules. It generates reports that list all identified issues as well as a developer report that can be loaded into the Microsoft Dynamics AX 2012 development environment.

Upgrade analysis
Upgrade analysis helps users plan their upgrade to Microsoft Dynamics AX 2012 from previous versions. Analysing data about your current environment helps to prepare the data and estimate the scale of the upgrade project.

Usage profiler and infrastructure estimation
Usage profiler helps you estimate your projected or current usage of a Microsoft Dynamics AX 2012 implementation. You can use the data from the Usage profiler for a variety of purposes, such as estimating hardware sizing and helping to troubleshoot issues with support. Hardware sizing provides the estimated hardware needed based on the projected usage profile.

System diagnostics
System diagnostic service helps IT administrators monitor and understand the health of one or more Microsoft Dynamics AX environments. It is a cloud-based tool that has a locally-installed component that can be configured to automatically and periodically gather system information about your implementation. The information is run against built-in rules to gauge performance and identify potential issues.

Issue search
System diagnostic service helps IT Issue search is a search engine that you can use to quickly search for KB articles, hotfixes, fixes in-progress, and workarounds for reported issues in Microsoft Dynamics AX 2012 implementations. View the status of reported issues, download hotfixes and see which code objects are affected before installing to understand the impact to your environment.

Cloud-powered support
Customer driven, cloud powered support process to prevent and resolve incidents. Collaborative support process simplifies self-diagnosis, communication between customer and Microsoft, and replication of customer’s environment and issue in Microsoft data centre.

Microsoft Azure Deployment Portal for Dynamics AX 2012 R3
The Portal helps you simplify deployment of Microsoft Dynamics AX 2012 R3 on Microsoft Azure by automating deployment of the server set. Utilise the power of Elastic IT to scale up or scale down your infrastructure to meet the needs of your business. Utilise the experience, global footprint, security and reliability that every enterprise should demand of cloud solutions to extend your IT operations.

Disaster Recover by Microsoft Azure (coming soon)
Utilise the power, scalability and flexibility of the cloud for disaster recovery of your Microsoft Dynamics AX 2012 R3 implementations.

Microsoft Dynamics Lifecycle Services on Microsoft Azure
Lifecycle Services is a Microsoft Azure-based collaboration portal that provides a unifying, collaborative environment along with a set of regularly updated services that help manage the application lifecycle of your Microsoft Dynamics AX 2012 implementations.

Modern Apps and Mobility with Microsoft Azure App Services
Connect Microsoft’s or custom-built modern apps easily and securely from outside the organisation’s firewall with Microsoft Dynamics AX. The framework uses the cloud and Microsoft Dynamics AX’s web services framework for communication between the modern apps on the mobile devices and Microsoft Dynamics AX.

Microsoft Dynamics AX Cumulative Updates
Keep your Microsoft Dynamics AX 2012 implementations current using the new update experience.