The International Avaya Users Group (IAUG) has announced the annual South African Chapter Conference 2015, accommodating 200 Avaya solutions and services users in South Africa and Africa. It will take place from 23 to 26 August 2015 at the Legend Golf and Safari Resort in Limpopo.

The conference serves as a strong advocacy platform for Avaya users in South Africa and neighbouring countries in Africa. The chapter members benefit from increased education and training on all areas of communication technologies, and access to a wide network of regional and global Avaya users who share solutions and solve common problems, as well as a direct access to various Avaya support programmes.

“All industry professionals attending the conference use the Avaya technology. During the conference Avaya users will have sufficient opportunity to network with colleagues and share information on the latest technology available, and to demonstrate to other Avaya users the true value of being part of the International Avaya Users Group. The key to the success of the event is the passion for education and knowledge sharing, and our team’s ability to take that passion through to the rest of the South African and African community,” says Louise van Zyl, president, IAUG SA Chapter.

The annual conference is the highlight of IAUG SA Chapter efforts for the year and attendee feedback from previous events on what they would like to know and learn is taken into account when planning the next conference. A number of customer case studies are showcased, which is one of the main attractions for the members of the Avaya Users Group.

“The case studies focus on project content from companies at the event that have taken up the challenges of new Avaya deployments and upgrades, and the lessons learnt during those journeys. After returning from the conference, attendees are immediately able to apply their new found knowledge and help assure their organisation remains competitive in a continuously growing and changing industry,” added van Zyl.

Technology conversations across the world focus on the impact of four dimensions on businesses: mobile, social, analytics and cloud. The IAUG presents the opportunity for Avaya users to be part of a journey that Avaya is taking to deliver effortless engagement solutions that address these dimensions.

Selvin Kristnen, MD, Avaya South Africa, says: “The IAUG is a substantial component of our commitment to engage with our customers. We acknowledge the tremendous disruptive transformation our customers are going through. Our objective is to ensure that Avaya users have a strong advocacy platform within our organisation, so we, in turn, continue being relevant to their business and their growth journey.”

Registration for the conference is open for attendance. Please go ahead and register to ensure you don’t miss out on the opportunity to benefit from the value derived in education and exposure.

Established in 2010, the International Avaya Users Group (IAUG) combines the earlier Avaya and heritage Nortel User Groups into one of the world’s largest international organisations for communications technology professionals. As the forum for the global Avaya customer community, IAUG provides a voice and resource for Avaya customers everywhere.