Communication Genetics, a provider of customer communication solutions, and RSD, a pioneer in information management and governance software, have announced a strategic partnership to deliver information management and governance solutions in South Africa.
It has also announced the winning of a four-year managed services deal with a global financial services organisation in South Africa.
RSD’s Enterprise Output Solution (EOS) solution provided as a managed service on Communication Genetics platform will help reduce operational costs for the customer, while the EOS software provides a pay by pages viewed service ensuring the reduction of pages printed and thus reducing operational cost overhead for print services.
Fred Steinberg, MD of Communication Genetics, comments: “Our partnership with RSD enhances our customer software as a service offering, helping us to make high-end solutions affordable to companies and drive down the cost of ownership, which we recognise is of high importance and a company necessity in South Africa today. We are also looking to the future and how with RSD we can introduce real information governance solutions to benefit our customers.”
“This partnership brings a tremendous opportunity for RSD to expand its customer reach, as well as create new sales and revenue streams for Communication Genetics,” said Pierre Van Beneden, CEO of RSD. “Communications Genetics is an innovative provider of communication solutions in South Africa and we look forward to working with their team on future managed service information solutions that offer improved business efficiencies and real cost savings to companies.”
RSD EOS (Enterprise Output Solution) is an enterprise-grade distributed output and report management solution designed specifically to meet those challenges. EOS is capable of running on IBM z/OS as well as any open system platform. It increases productivity and reduces costs by automatically capturing information generated throughout the organisation, creating customised report packets and delivering them anywhere, online, in print or via email. EOS is the secure way to manage output.