Millennium Bim, the largest bank in Mozambique, has partnered with Ingenico Group to replace its current fleet of point-of-sales throughout the country.
Millennium Bim selected Ingenico Group’s smart terminals for their flexibility, innovative capabilities, and compliance with the highest security standards. Beyond a banking application, the mid-term objective is to enhance the end customers’ experience by offering extra value-added services.
“Mozambique is a very competitive banking market and we need to continuously improve our technological infrastructure in order to guarantee the best service level to our clients. We are also committed to be closer to the population by bringing them banking and financial services,” comments Francisco Leite, head of the commercial team at Millennium Bim POS Unit.
“Keeping this in mind, we have maintained growth within the conventional banking format, also focusing on the expansion through alternative channels like the brand-new POS Terminals. Ingenico Group was the right partner to help us achieve this strategy.”
The deployment of Ingenico Group’s smart terminals has started in all its branches across the country. About 3 000 wireless and countertop terminals have been custom branded, with a new magenta facing, to strengthen Millenium Bim’s brand recognition and present a unified and enhanced customer experience.
“We are very pleased to support Millennium Bim’s long-term development strategy in Africa through our local partner Soluções Lda,” says Luciano Cavazzana, Eastern Europe & Africa MD at Ingenico Group. “This partnership demonstrates our capacity to simplify payment for merchants and to add value to bank branches, enhancing consumer experience through innovative technology and value-added services. It will strengthen our position locally and pave the way for future common initiatives on the African continent as we continue our strategy of geographic ex pansion in strong growth markets.”