Nature’s Choice has chosen Epicor ERP, the next-generation enterprise resource planning (ERP) solution, to streamline processes and allow better transparency of business data to support growth.
With humble beginnings in a pantry in 1985, Nature’s Choice was founded as the retail division of the Natural Health Foundation. As health awareness grew in South Africa and throughout the world, the business has grown to become one of the largest suppliers of health foods in Africa and South Africa. Supplying over 550 stockists around the country, Nature’s Choice has become synonymous with quality products that are free from preservatives and additives.
To maintain Nature’s Choice’s product quality, increase efficiency, expand its product lines to meet demand and stay ahead of competitors, it became clear that it needed a software solution to help streamline processes and help support its growth plans. The company turned to Epicor to increase efficiency and expand its product lines to meet demand and stay ahead of competitors.
“Leading health stores and supermarkets need to be able to meet the demands of their customers. In order for us to maintain shelf space and competitive advantage we have to have the right products available when and where the customer wants them,” says Heath Kingston, national sales and marketing manager for Nature’s Choice. “Being able to monitor stock, initiate orders and track trends at store level is imperative to this process.
“We selected Epicor ERP to support our expansion strategy knowing that in the process we would not compromise on quality and the wholesomeness of our products,” he adds. “Epicor offers an end-to-end ERP solution that manages our comprehensive and somewhat unpredictable supply chain. This is one of the greatest catalysts for improved efficiency and productivity, without compromising on quality.
“By managing the exchange of information between Nature’s Choice and its retailers, Epicor ERP will help Nature’s Choice to maintain the high level of customer service that retailers have come to enjoy. At store level, Nature’s Choice will now be able to monitor stock, predict demand, place orders, facilitate procurement, plan the manufacturing process and facilitate distribution and returns,” says Johani Marais, channel manager for Epicor in Africa. “Built on the principles of collaboration, choice, responsiveness, simplicity and mobility, Epicor ERP inspires manufacturers worldwide to transform their business model to achieve unprecedented growth and efficiency.”