South African outsourcing company RDB Consulting has secured a long-term contract with European software services provider LOGIT, to provide tailored Oracle Database support services for Univerexport, a Serbian supermarket chain with headquarters in Novi Sad.
The support, provided via the web from Johannesburg, will ensure maximised performance, reduced risk and high availability for the retail chain’s IT environment.
LOGIT, headquartered in Serbia, has for several years provided Univerexport with services and support for its Symphony GOLD solution, a unified platform for retail. The company approached RDB Consulting to deliver support for Univerexport’s Oracle Database, which is the foundation on which the Symphony retail solution operates.
“Univerexport’s requirement was for high-performance, scalable, and optimised data warehousing support services,” says Milan Dobrota, CEO of LOGIT. “RDB Consulting has a long pedigree with all of Oracle’s major development products and databases. Not only does the company have an impressive list of reference sites, but it is also a Platinum Level Oracle partner, which is testimony to the company’s technical expertise.”
Jaroslav Cerny, CEO of RDB Consulting, was also keen to partner with a major Serbian-owned company of LOGIT’s impressive pedigree across Europe and the Middle East, and its participation in complex projects and engineering large-scale software solutions, for multi-national companies and in multi-ethnic environments. “This provides us with an excellent opportunity to broaden our market in Europe,’ he says.
Cerny says his company’s competence and experience in database management is proving to be a competitive differentiator, and was a key factor for LOGIT and Univerexport. “The scarcity of database administrators is driving more companies to database management services providers like RDB Consulting,” he says. “The competitive pricing and value we can offer as a South African company is also a key consideration for our overseas partners.”
Both Dobrota and Cerny see this important partnership as the first of many, given the synergy and complementary skills of the two companies, which both have decades of Oracle experience between them. The aim is to seek out new clients in Serbia and beyond, into other east European countries, where LOGIT already has an established client base.