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HCL in IT infrastructure service deal with JLT

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Global IT services company HCL Technologies has announced a five-year IT infrastructure services contract with Jardine Lloyd Thompson Group (JLT), one of the world’s leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services.
Through the agreement, HCL will be implementing a fully orchestrated and automated cloud management platform with advanced automation capabilities, supported through HCL’s DRYiCE platform.
In addition, HCL will continue to provide IT service desk services.
HCL has been JLT’s infrastructure services partner since 2010, working to streamline the group’s IT systems and processes, which support over 10 000 employees in more than 40 countries.
HCL’s knowledge of this complex technology landscape has led JLT to enter into a renewed agreement to drive further modernisation across its operating environment and lay the foundation for a global hybrid cloud platform. As part of this, JLT will be reducing its data centre footprint by more than 50%, by implementing an all-flash storage array and cloud-based backups.
“We’ve formed a close working partnership with HCL over the past seven years, which has enabled us to introduce this blueprint for global consistency across our IT operations,” says Conor Whelan, group CIO of Jardine Lloyd Thompson Group. “We are now further investing in modern, agile and scalable technology to transform our infrastructure with automation capabilities.
“The roadmap that HCL has laid-out will deliver a significant improvement of the current infrastructure provisioning model to achieve a faster and more cost–effective service, supporting enhanced times-to-market for business and enabling JLT to give a truly global service to our customers.”
Sandeep Saxena, senior vice-president: UK and Ireland, ITO at HCL Technologies, comments: “We’re very excited at the opportunity to help JLT achieve a higher level of standardisation and consistency across its data and systems, through the next-generation services and automation capabilities that lie at the heart of HCL’s Mode 1-2-3 growth strategy.
“Our unique understanding of the needs of the 21st Century Enterprise, coupled with our customer-centric approach to IT services delivery and strong technical capabilities, will prove invaluable in ensuring the success of JLT’s ongoing IT transformation.”
HCL is a leader in IT infrastructure services, with the competency to execute large-scale, complex IT infrastructure transformation projects. HCL’s Mode 1-2-3 growth strategy encompasses next–generation IT infrastructure services, leveraging automation, artificial intelligence, analytics and cloud to build service–oriented, future–ready IT infrastructure for clients.