Digital is changing the ‘payment rituals’ of African consumers

Cash is still king in Africa, but the accessibility and acceptance of new digital payment channels is fast changing the ‘payment rituals’ of consumers across the continent. Nnamdi Oranye, fintech author and international remittances lead at Standard Bank...

Hyper-availability gives digital banks the edge

With downtime and unavailability significantly impacting on the reputation of a bank, fintechs are in a prime position to embrace hyper-availability and gain the competitive advantage over the incumbents. Kate Mollett, regional manager for Africa South at Veeam,...

Digital transforming insurance

Digital transformation initiatives have become an important topic of discussion in boardrooms around the world. For insurers, embracing this shift can be especially beneficial as customers become more selective around product offerings and how technology is used to...

Financial services the least trusted sector globally

The financial services industry was once again the least trusted sector in the annual Edelman Trust Barometer, which has been measuring trust in business, NGOs, government and the media for the last 18 years. According to the 2018 report, which has a special section...

Customers to benefit from disruption in retail banking

Customers will be the main beneficiaries of disruption and increased competition in Retail banking due to a potential improvement in value and customer service. This is according to Raj Makanjee, CEO of FNB Retail, who is reflecting on the increasingly competitive...

Constantia Life and Health chooses SilverBridge

Constantia Life and Health (CLAH) has contracted SilverBridge Holdings to provide them with a solution to assist with the distribution and administration of its new group life product. The Web-based solution accommodates a variety of channels from Online to Broker...