Retailers turn to smarter stores

As the holiday shopping rush gets into full swing, South African retailers are increasingly looking to technology that they can use to improve their operations, better understand and engage with their customers – using both off- and online channels – and...

Don’t let security fears hold back retail innovation

VMware EMEA’s Ian Jansen van Rensburg discusses the issues around security in the retail sector. The retail industry is intrinsically linked to the wider economy’s performance. It’s an industry that relies on constant innovation, as retailers battle to lure...

When the retail chain is forged

Bah humbug, bugs, bots and what you didn’t bargain for. By Martin Walshaw, senior systems engineer at F5 Networks. For online consumers, ’tis the season to be jolly. For businesses, it’s a time where the retail chain may be forged in life. For...

It’s time to change how you think about retail

The word ‘change’ is a common one in retail settings. By Charles Pittaway, MD of Sage Pay When you try on clothing, you do so in the change room; if a dress you bought doesn’t fit or you change your mind, you exchange it and, with any luck, after...

Retail strives to combat the data gap

As industries the world over strive to keep pace with technological advancements, the retail industry has engaged with “omni-channels” (multiple operational channels). This creates more data, delivers more engagement from customers, and draws from more...

Transforming customer experience in retail

From virtual reality dressing rooms and drone deliveries, to iPads in store and targeted mobile advertising, the retail sector is arguably at the forefront of technological innovation. The industry’s focus on data driven information with organisations merging...