Feb 12, 2024
Once upon a time (literally like last week) a shopper popped in for a quick pre-holiday shop. Welcomed by a bot that offered personalised suggestions based on previous purchases – a hassle free push to make their experience “more than”. Drawn into...
Jan 5, 2024
The cost of living, the nervous twitches of the global economy and the lingering recession are all having an ongoing impact on the retail sector and its outlook for 2024. What lies ahead? What lessons learned in 2023 will shape decision-making, investment and...
Dec 20, 2023
Most of us probably don’t spend that much time thinking about what operating systems are installed on the point-of-sale (PoS) terminals, also known as card machines, that allow us to buy gifts at a boutique, lunch at a food market, or even our weekly groceries. Dig a...
Dec 12, 2023
Adaptability is critical in the retail space, and in today’s world, if you do not have an online presence, you are losing out on a significant opportunity. When making the move online, it is essential to deliver a consistent experience for users – as there...
Nov 21, 2023
Consumers in South Africa are under immense pressure with a cascade of bad news resulting in increased prices at the till. Producer Price Inflation continues to rise, with the latest figures showing an increase from August’s 4,3% to 5,1% in September: Things are...
Nov 16, 2023
Despite very clear economic challenges weighing down the pockets of most South Africans, there are signs that this year’s Black Friday could be an incredibly significant one for the country’s online retailers. Local appetite for online shopping has, for...