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Automating your ITIL processes

Information Technology Infrastructure Library (ITIL) best practices for IT Service Management (ITSM) have become the...

posted on: Jan 31, 2017 | author: Allan Davison

Enhance productivity, transparency in...

For local enterprises of all sizes, employee productivity and staff motivation are two of the biggest stumbling blocks...

posted on: Dec 12, 2016 | author: Allan Davison

The importance of people change manag...

Many companies invest in extensive research and analysis before selecting and implementing any IT Service Management...

posted on: Nov 22, 2016 | author: Allan Davison

Seven crucial elements in IT service ...

Managing companies has always been a challenge, but the essence of this task is being transformed through the...

posted on: Oct 11, 2016 | author: Allan Davison

CA Southern Africa unveils ITMaaS off...

CA Southern Africa has revealed its ‘chore versus core’ campaign which delivers ITMaaS solutions that...

posted on: Sep 9, 2016 | author: Allan Davison

Asset management certification traini...

Company executives will finally be able to effectively control their IT assets, reduce risk and maximising return on...

posted on: Jun 22, 2016 | author: Allan Davison

INET BFA improves IT operations, serv...

In conjunction with OSCOSM consulting services, INET BFA has concluded the first phase of its IT service management...

posted on: May 18, 2016 | author: Allan Davison

DXS International embarks on service ...

DXS International are providers of clinical decision support solutions to the healthcare sector through the...

posted on: Apr 26, 2016 | author: Allan Davison

Processes Enterprise Quality Manageme...

Don’t settle for something that can’t keep up with your sequence of operations and doesn’t deliver...

posted on: Jan 6, 2016 | author: Allan Davison

ITSM reporting from implementation es...

IT Service Management (ITSM) solutions have gained popularity, enabling organisations to improve IT service delivery...

posted on: Dec 7, 2015 | author: Allan Davison

Self-service can help to improve ITSM...

Self-service is a trend gaining traction and is being explored by customer service organisations in the quest to...

posted on: Nov 2, 2015 | author: Allan Davison

Is your IT service management geared ...

Bring your own device (BYOD) is one of the most disruptive trends affecting the business world today including our...

posted on: Oct 22, 2015 | author: Allan Davison

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