What’s your VoIP call quality number?

Many of us know our total cholesterol number and some of us even know our systolic and diastolic blood pressure numbers. However, when it comes to our business lives, do we have any idea what call quality we’re receiving from our corporate Voice over Internet...

Key technologies for telecom digital transformation

Enterprises have been undertaking digital transformation for years. However, only recently has the telecom industry started to specifically focus on digital transformation to improve customer experience and increase network automation and agility. By Michael Howard,...

The impact of blockchain on telecoms

With the blockchain expected to contribute almost $1 billion to the telecoms sector within the next five years, the technology clearly offers more than just a vehicle for cryptocurrency. From smart contracts to speeding up inter-carrier settlements, the blockchain has...

New year brings new and improved technologies

Every year starts with excitement as many new tech trends and technologies emerge that are fast changing the way we work and interact with others. In fact, technology is revolutionising the way we do business. Cloud-based communications has proven to be a substantial...

VoIP: king of the cost-savers

For small and medium-sized enterprises (SMEs) wanting to keep overheads in check during another challenging fiscal year for South Africa, VoIP is king of the cost savers. VoIP, or Voice over Internet Protocol, is unique amongst cost-cutting measures in that it...

Interdependence key for a vibrant telecoms sector

We’re all familiar with the adage: change is the only constant. And it’s often how we respond and adapt to this inevitability that determines continued success and growth. This is true for individuals as well as businesses, institutions and even sectors....