In a move to provide airlines of all sizes with the ability to have a frequent flyer programme, SITA has announced a partnership with leading customer loyalty specialist, LoyaltyPlus, to integrate their solutions into SITA’s Horizon portfolio of passenger services which are used by more than 130 airlines.

Informatica Corporation, the world’s leading independent provider of enterprise data integration software, has earned a top award from Salesforce.com.

Pretoria-based contract cleaning company African Corporate Cleaning has chosen Really Simple Systems Hosted CRM from AdvanceNet, to keep all its business-critical client data in one centralised CRM system for easy access and to drive greater efficiency through the business.

SugarForge, development platform for Customer Relationship Management system SugarCRM, named the SMS Messaging Module from Intdev Internet Technologies as "Project of the Month" earlier this year. The module enables efficient SMS sending from within SugarCRM to a large number of international mobile networks.

FrontRange Solutions' HEAT version 9.0 help desk solution has achieved PinkVERIFY status and is now compatible with Information Technology Infrastructure Library (ITIL®) V3 through Pink Elephant’s software certification programme.

Primador, one of South Africa's largest suppliers of aluminum and glass doors, has maintained its revenues and increased its margins and market share with targeted customers, despite the recession and building slowdown, through the implementation of Tracer CQM, the handheld sales effectiveness solution from the company of the same name.

Data mining is a critical tool for the success of any database driven marketing campaign, something which is of the greatest importance to the Entertainment and Hospitality industries.

Most IT companies will agree it’s tougher to make ends meet today than it was just a year or two ago. Keeping afloat in turbulent financial times is a challenge many of us have to face, writes Kevin Falconer, GM of Channel Data.

The data integration tools and technologies available for digital marketing applications have advanced at such a rapid rate that marketers can no longer afford to ignore their potential, writes Richard Mullins, MD of Acceleration.

Energy efficiency services provider Iskhus Power, headquartered in Gauteng with regional offices in the Western Cape, Eastern Cape and KwaZulu-Natal, has fine-tuned its focus on customers through the implementation of a Sage Accpac CRM software solution.

Today’s highly competitive world business environment is forcing management to aggressively pursue ways to achieve efficiencies, improve customer service and save money.

Most IT companies will agree it’s tougher to make ends meet today than it was just a year or two ago, writes Kevin Falconer, GM of Channel Data. Keeping afloat in turbulent financial times is a challenge many companies have to face.