Transform financial planning in retail

When it comes to developing relevant operational plans, the finance teams of South African retailers must be able to adjust for the unique challenges of this environment whether it is the likes of mobile e-commerce or real-time data analysis. By Allan Saffy, FP&A...

Surveying the shift in customer experience within retail

Price has always been the most vital differentiator for consumers, when choosing between competing offerings. In the digital era, however, customer service and experience is fast replacing price as a way for retailers to distinguish themselves from the competition. By...

Made-in-SA tech transforms retail

South African retail has a new weapon to combat the war against its bricks-and-mortar assets. This positive development could help transform retail experiences for an industry that has squirmed as the digitisation of business put its stores in the crosshairs. It has...

Long live the brick and mortar store

Online shopping has never been easier or more intuitive. You're at work or laying in bed, and with a simple click of the mouse you can book a dream vacation or the latest curved smart television, or your weekly groceries can be delivered to your doorstep. And most...