BPM Partners’ Pulse Survey findings ranked SAS higher in overall customer satisfaction than other core vendors in performance management. Early results show SAS scoring 4 on a 5-point scale in overall customer satisfaction, citing strength in SAS’ product functionality and product quality.
BPM Partners is an independent authority on business performance management. The 2007 BPM Pulse Survey included more than 500 responses across industries and geographies. Final results of the survey will be published in April.
“SAS is one of the core vendors that offers a complete solution on a proven technology platform,” says Craig Schiff, CEO of BPM Partners.
“SAS’ offering of business intelligence, profitability management, human capital management and predictive analytics extends beyond the traditional budgeting, planning and financial consolidation components of performance management, enabling clients to leverage operational analytics as their BPM activities extend throughout the enterprise.”
While other vendors in the survey have just acquired activity-based management, data quality and operational analytics vendors to complement their offerings, SAS has had these capabilities for years.
In the analyst firm’s newly-published Buyers Guide, SAS covers all the components BPM Partners considers essential in a performance management offering.