Aspect Software has announced 2006  fourth quarter and full year financial results, for the period ending  December 31, 2006.

 For the year ended December 31, 2006, Aspect Software achieved total pro  forma revenue of $610,9-million. The company experienced sequential total
 revenue growth in all quarters of 2006, due in large part to the addition of 156 new name customers and significant add–on business from existing customers.
 Total pro forma revenue for the fourth quarter of 2006 was $158,9-million, an increase of 3% over $154,1-million in revenue for the third quarter of 2006.
Product revenue for the fourth quarter was $59,6-million, an increase of $4,6-million, or 8,4%, compared to $55-million product revenue from the third quarter of 2006.
The fourth quarter was the strongest product revenue contribution from the Unified IP and Contact Center Performance Optimization product lines, which generated 32% of total product revenue during the quarter.
 As a result of its strong revenue and financial performance in the fourth quarter, Aspect Software continued to strengthen its balance sheet and ended the year with cash and cash equivalents totaling $135,7-million.
“We’re very pleased with the company’s quarter-over-quarter growth for 2006,” says Jim Foy, president and CEO of Aspect Software. “We are clearly demonstrating our continued market success, which can be attributed to the quality and completeness of our product portfolio, as well as the complementary value from global partners and Aspect Global Services.
 “Our sequential growth in 2006 came from several areas – existing customers are very focused on adding IP-based solutions, while new logo customer sales continue to be very robust with 75% coming from our unified and performance optimisation offerings,” adds Foy.
“Based upon our fourth quarter performance, we believe that our new product offerings, Aspect Quality Management and Asterisk Business Edition IP-PBX, will
 contribute positively to our performance in 2007.”
 Contact center industry experts have been taking notice of the company’s success in 2006 – the strength of its solutions and the value Aspect Software products deliver to its customers.
 “Throughout 2006, Aspect Software has been proactive in pointing the way for new technologies and new models,” says Alpa Shah, vice-president and research director at Frost & Sullivan. “Businesses are evaluating the value of unified solutions in reducing complexity and the importance of quality monitoring in the contact center, and are noticing how Aspect EnsemblePro and Aspect Quality Management can enhance the customer experience. Aspect understands its market and its customers and that’s evident in the company’s quarter-over-quarter success.”
 In the fourth quarter of 2006, Aspect Software added 46 new logo customers to its base, bringing the total of new customers in 2006 to 156. Among the
 new customers that purchased Aspect Software products in the fourth quarter include:
* 24-7 INtouch, a Canadian contact center outsourcer, is implementing Aspect eWorkforce Management, from the Performance Optimization Product Line, for its customer service and sales and telemarketing processes.
* ACE Cash Express, a Texas-based leading retailer of financial services, including check cashing, short-term consumer loans, bill payment and prepaid debit card services, is implementing Aspect EnsemblePro for its inbound and outbound collections business processes.
* Apollo Health Street, an India-based business process outsourcing services provider, is implementing Aspect EnsemblePro for customer service business processes.
* Bajaj Allianz General Insurance Company, the largest manufacturer of two and three-wheelers in India, is implementing Aspect EnsemblePro, for customer service and sales and telemarketing processes.
* Certegy Limited, a credit card and financial services provider with operations in the UK, is implementing Aspect EnsemblePro for its collections and telemarketing and sales business processes.
* NewAce, a Korea-based online shopping mall, is implementing Aspect EnsemblePro to enable their customer service and telemarketing processes.
* OnlinTour, a Korea-based online travel agency, is implementing Aspect EnsemblePro to enable their customer service and telemarketing processes.
* Trust Center, a collections agency based in Greece, is implementing Aspect EnsemblePro for its collections processes.
In the fourth quarter of 2006, Aspect Software enhanced its product roadmap with new capabilities, adding value to its offerings:
* Aspect Customer Self Service 7.2 received formal certification for deploying Open Call Steering functionality from Aspect Alliance Partner, Nuance Communications, enabling callers to describe their needs in their own words and move directly to their destination, enhancing the customer experience.
* Web Powered Agent 10.1, a thin-client agent desktop for Aspect Spectrum ACD, provides integrated communication application that includes scripting and screen pop capabilities, resulting in greater agent productivity and an improved customer experience.
Aspect Software won a total of 29 awards in 2006.