South Africa was well represented in award to celebrate the best contect centres and staff members in Europe, Middle East & Africa, winning a basket of three medals. 

The 2007 Contact Center World Conference and Awards Gala for EMEA saw Sotuh Africans scoop two silver awards and one bronze.
Tanya Miranda from Softline Pastel won the bronze award for Best Leader; Ingrid van Deventer of Absa Bank Contact Centre was the silver award-winner in the Best Training category; and the Absa Bank Contact Centre sopped the silver medal for Best Contact Centre (250+ agents).
Raj Wadhwani, president of, comments: "It was fantastic to see so many world class presentations and everyone had a great time.
"We received so many positive comments from thrilled delegates who were on the edge of their seats for two days as world class presentation was followed by world class presentation."