Commitment to excellence over the past year has earned Genesys Telecommunications Laboratories, an Alcatel-Lucent company, recognition as an outstanding supplier to AT&T, one of the world’s leading data, voice, wireless and Internet services providers.
"We’re proud of our long-standing tradition of providing unparalleled products and services to our business and residential customers," says Maureen Merkle, President, AT&T Procurement. "We’re successful on that front in large part thanks to suppliers like Genesys Labs that consistently go above and beyond the call of duty."
Genesys Labs received one of 39 supplier recognition awards for its work in helping AT&T deliver outstanding service to its customers during the past year. Genesys Labs was recognised for its contributions in the Teamwork category.
"We are proud to be recognised by AT&T in the category of 'Teamwork' and will continue to focus on leveraging the strengths of both companies to provide customer service solutions for customers," said Paul Segre, chief operating officer of Genesys.
As part of its annual supplier recognition program, AT&T took out a half-page ad in the June 5, 2007, edition of The Wall Street Journal to publicly thank the selected companies.