Oracle has announced that Oracle’s Siebel CRM On Demand and Oracle On Demand have achieved significant customer traction. In the last quarter, Oracle established or expanded its relationship with more than 200 new global customers.
These new deals including brands such as, ADP, Atheros Communications, Atrium Companies, Avery Dennison, Central Plastics, Clarcor, Fidelity Registered Investment Advisor Group, GE Commercial Finance, Iron Mountain Information Management, Kodak’s Graphic Communications Group, Konica Minolta Business Solutions, Medtronic, Rackable Systems, Translational Genomics Research Institute (TGen), and UnitedHealth Networks.
Designated as a leader in the Software as a Service (SaaS) CRM market by industry research firm Forrester Research1, Siebel CRM On Demand delivers strategic CRM functionality developed on a world-class, standards-based hosting infrastructure to organisations of all sizes.
Siebel CRM On Demand provides comprehensive sales, service, marketing, and analytics functionality and includes an intuitive, easy- to-use interface. Additionally, with vertical editions that offer industry-specific, out-of-the-box functionality, and strong customisation and integration capabilities, customers can quickly and cost-effectively tailor the solution for their exact business requirements, as well as adapt it as those business requirements evolve.
“Customer adoption speaks for itself – Siebel CRM on Demand delivers business value to companies around the world,” says Anthony Lye, Oracle senior vice-president, CRM On Demand. “With an ongoing commitment to deliver product innovations at a rapid pace – such as the strong, standards-based integration and customisation capabilities that are now available in Release 14 – customers can continue to achieve business value over the long term. Our dedication to enable our customers to know and serve their customers better is a definite win/win.”
Oracle On Demand customers rely on Oracle’s unmatched expertise to help keep their IT solutions available 24×7, while also helping to decrease risk and lower total cost of ownership. With Oracle managing their software, customers have a technology partner that can turn IT solutions into strategic enablers so that they can focus on business transformation and growth, instead of the on-going application maintenance and support.