Symantec has announced a comprehensive e-Discovery initiative that includes two new e-Discovery Connectors and supporting services for users of Symantec Enterprise Vault Discovery Accelerator. These new connectors will provide tight integration with third-party case management, review, analytics, forensics and desktop collection tools.
Instead of managing e-discovery requests in the traditional ad-hoc, manual way, organisations can now leverage a variety of software applications that work together to support proper chain of custody and standards set by the Electronic Discovery Reference Model (EDRM). The Symantec E-Discovery Review Connector and the Symantec E-Discovery Collection Connector will offer a more efficient way to use Enterprise Vault Discovery Accelerator to manage the e-discovery process so that organisations can maintain an auditable electronic chain of custody.
The Symantec E-Discovery Connectors will extend the current capabilities of Enterprise Vault Discovery Accelerator in key areas of the EDRM which include collection, preservation, processing, review, analysis and production. This model was defined by the EDRM Project Team to address the lack of standards and guidelines in electronic discovery and to provide companies with a framework to develop and implement a formal e-discovery process.
Symantec is part of the EDRM Project Team, which consists of 62 organisations representing electronic discovery service providers, software providers, corporations, law firms and professional organisations.
“Customers need to work with a number of different internal departments, law firms and service providers when it comes to collecting, preserving, reviewing, presenting and defending evidence,” says Sheldon Hand, storage specialist for Africa, Symantec. “Enterprise Vault’s open approach to e-Discovery enables integration with third-party applications that extend the value of the archive and offer customers their choice of e-Discovery applications.
"The tight integration between the archive and these applications reduces the potential risks and cost of manually moving records, or worse, not being able to produce all records required by an e-discovery order.”
The Symantec E-Discovery Review Connector will automate the transfer of data to third-party analytics and review products, reducing the amount of data produced for review while minimising export labor and risk when responding to e-discovery requests. This Connector is already being tapped by a number of partners involved in the Symantec E-Discovery Partner Program as a way to easily integrate their software with Symantec Enterprise Vault and Enterprise Vault Discovery Accelerator.
The Symantec E-Discovery Review Connector will also automate data export into legal load file format, enabling easy transfer of data into document review, production and presentation software from partners such as FTI Consulting and CT Summation. As organisations often work with multiple outside counsel and service providers that use different litigation support and review software tools, the E-Discovery Review Connector will help ensure that data within Enterprise Vault can be moved automatically to all relevant applications while maintaining proper chain of custody.
The Symantec E-Discovery Collection Connector will enable data from desktop collections to be ingested into Enterprise Vault using third-party active desktop collection software from partners such as Kazeon and Guidance Software (via the ingestion of Logical Evidence Files or Images from Guidance Software's EnCase eDiscovery Suite.)
These products can sweep an individual’s computer or laptop for active files that have not been archived and move them into the archive. This allows customers to use Enterprise Vault and Discovery Accelerator as the single centralised location and search interface for the preservation, analysis, review and discovery of all electronic records.