Workgroup has released information on Borland's new, customer centric approach to transforming software delivery into a managed business process called Open Application Lifecycle Management (ALM).

Borland has also outlined its product strategy and unveiled Gauntlet, a new Open ALM product providing real-time visibility and software metrics across the entire delivery lifecycle.
"Open implied flexibility and customer choice," says Grant van Eck, Borland product manager at Workgroup. "Customers need the flexibility to define, manage and measure their software delivery processes based on their own unique needs.
"Their existing investments in tools and practices should be easily incorporated into an overall solution, regardless of vendor origin. Finally, a customer's software delivery process should be independent of any specific deployment platform or technologies, yet supportive of all. This is the benchmark for an Open ALM solution."
Open ALM is defined by the following characteristics:
* Any Process – The value of ALM tools is their ability to automate, track and measure key processes in software delivery. Open ALM supports the customer's established processes, whether waterfall, Agile, RUP or custom.
* Any Tools – Open ALM enables customers to use any combination of lifecycle tools – commercial and open-source – that they choose, while providing visibility and traceability of assets and activities across them and the phases they support.
* Platform Agnostic – The majority of enterprises have a degree of technology heterogeneity. Open ALM supports organisations deploying applications to a broad range of platforms.
* Metrics and Measurement – 'You can't improve what you can't measure'. Open ALM works to automate third-party data collection to drive cross-process software delivery and measurement.
* Process driven integration – the ability for tools to work together and to share digital assets in a way that best supports a customer's specific software delivery process – is at the heart of Borland's product strategy, as is the ability to manage, measure and improve these key processes.
The vision for Open ALM is to enable customers to automate existing processes through the integration of any combination of lifecycle tools, while providing a management layer that offers unified metrics and reporting.