Call centres will benefit from lower telecommunications costs and the announcement has already resulted in international investments.
Business Day reports that three foreign companies will take advantage of lower Telkom rates to invest a combined R400-million in this market.
They will set up call centres of between 500 and "several thousand" seats, with the potential to create as many as 10 000 new jobs, says deputy director-general of the department of Trade & Industry, Lionel October.
He tells Business Day that the Department of Communications has instructed Telkom to drop its priving for business process outsourcing (BPO) companies.
So far, Telkom hasn't disclosed what the new rates will be.