Fujitsu Services has joined forces with Microsoft and Bidevco to implement a new consolidated billing system at the Nelson Mandela Bay Municipality (NMBM), due to go live in March 2008.
The NMBM recognised a number of shortcomings with its previous billing system and, with the assistance of DPLG, concluded a procurement process and appointed Fujitsu Services to deliver the new system.
Fujitsu has long been involved in the local government market, providing as many as 125 municipalities with their billing solutions.
The company has developed an enhanced version developed on Microsoft’s .net platform, Promis.net, which includes additional functionality integrating Microsoft Dynamics and CRM. This allows Fujitsu Services not only to deliver a fully integrated billing solution but also offers shared services capability and a full ERP roadmap.
This roadmap approach offers user confidence and the integration of the solution into the client's existing business structure.
Fujitsu will ensure that the NMBM can take customer service excellence into the future. Fujitsu believes in getting realistic when it comes to developing solutions that are practical, timely and cost effective to implement, simple to use and above all reliable, delivering business critical solutions which fully deliver against the clients business challenges. The Fujitsu solution delivers just that.
Elvin De Kock, MD of Fujitsu, says: “Fujitsu was one of eight organisations that responded to the tender earlier this year, and are delighted to have won this strategic opportunity and look forward to working with the Nelson Mandela Bay Municipality on this business critical project."