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Demand for data continues to grow


Data products and high-value added services has led to an increase in Telkom's fixed-line revenue of only 0,5% to R16,108-million for the six months ended 30 September. 

Revenue from local calls decreased by 9,6% to R2,125-million, affected primarily by the loss of dial-up minutes due to our ADSL rollout and cannibalisation by bundledproducts and mobile services.
ADSL subscribers grew by 76,2% to 335,112 subscribers for the period and have grown by 31,1% since 31 March Continued growth is expected to be stimulated by the commoditisation of ADSL, the Do Broadband offering, the Self Install Option, DSL port automation and wholesale services.
Telkom is currently on track to reach   
its target of 420 000 subscribers for the year ending 31 March 31, and aims to achieve ADSL penetration of 15% – 20% of fixed access lines by 2010/2011 with the introduction of new service offerings and aggressive price reductions.
Internet customers, including dial-up subscribers, ADSL customers powered by Telkom Internet and Internet satellite subscribers have increased by 12,4% to 337 853 customers.
The commoditisation of the ADSL product has resulted in a larger resource pool being made available for ADSL  installations leading, together with the impact of the Self Install Option, to a further reduction in the average time to install (ATTI) to 21 working days.
Effort has gone into improving customer satisfaction levels and DSL automation has automated the port allocation resulting in fewer errors and reducing the lead time associated with the allocation of a DSL port in the fulfillment process.
A broadband demand register has been set up to hold orders that cannot be serviced due to infrastructure constraints. This intelligence is being used to align our DSL build programme with actual demand. In addition, the Broadband Service Assurance Solution being developed will provide users with self-help and self-diagnostic tools.
Telkom's ADSL footprint coverage has increased to 89% up from 82% at 31 March, with footprint in the townships increasing to 69%.
WiMax-capable base stations have been increased, with 27 sites now active on the network, up from 14 sites at 31 March. The target remains to build a further 71 WiMax-capable base stations.