Faritec has signed an exclusive strategic partnership with Satyam, which will see the two organisations join forces in the local telecommunications market.
Dilley Naidoo, executive of Faritec’s customer sales group, says Faritec will leverage off Satyam’s intellectual property, global methodologies and world-class best practices to shorten its own time to market in the telco sector.
“Although Faritec is already firmly established in this space – our customer base includes Telkom, MTN, Vodacom and Cell C – our objective is to operate at a higher link in the value chain,” he says. “We are currently providing infrastructure services and support, and our vision is to add value by contributing to our customers’ future direction and strategy. Satyam’s strengths will therefore translate directly into benefits for Faritec’s customers.”
Jena Chittaranjan, country manager: southern Africa at Satyam, says: “We chose to partner with Faritec because of its strength, relationships and expertise in the telecoms space. From a strategic perspective, the extensive synergies between Satyam and Faritec enable us to complement each other in a joint go-to-market strategy with a single, unified message.”
Satyam's network spans 57 countries. Almost 42 500 highly-skilled IT professionals work in development centres in India, the US, the UK, the UAE, Canada, Hungary, Singapore, Malaysia, China, Japan and Australia and serve over 570 global companies, including more than 165 Fortune 500 corporations.
In July, Satyam announced a strategic initiative to strengthen its presence in South Africa, setting an aggressive target of 75% year-on-year revenue growth and investing heavily in the development of skilled resources. The company now employs more than 120 technical staff at customer locations and has offices in Johannesburg and Cape Town.
“We are aware of the acute skills shortage in South African, and our investment in building local expertise is one of a kind in this country,” Chittaranjan says.
Naidoo agrees, saying that while the exclusive relationship relates specifically to the telco sector, the two companies are also looking at working together across industry.
“We have established an 80/20 model for the transfer of skills, which means that projects will kick off with 80% Satyam resources and, as the expertise is transferred to local people, end up with 80% Faritec staff. This is fully in line with Faritec’s own commitment to build South African skills,” Naidoo says.
“This initiative will see 35 South Africans being trained for one year in India, and these numbers will ramp up to 200 people over a period of 24 months. The one-year course consists of two months’ theory followed by 10 months on assignment to Fortune 500 projects – equal to about three years’ experience in real terms.”
Furthermore, Faritec will leverage off Satyam’s extensive selection of competency centres dedicated to industry leaders such as Microsoft, Oracle, SAP and IBM.
“We are extremely bullish about the relationship with Faritec,” Chittaranjan says. “They are a group of highly professional, experienced people with an exemplary track record in handling large accounts in the telecoms and banking market sectors.”