Synergistic, strategic partnerships enable optimal services to clients, and the software industry is no exception to that rule. One such value-adding partnership is that between Pitney Bowes SA and local software partner, Alicornio Africa.
This is according to Jaap Nieboer, Mailstream Software Solutions Manager at Pitney Bowes SA.
“We work in close co-operation on data-related projects,” says Nieboer. “This makes perfect sense because our knowledge and skills complement each other, whether we’re collecting data, integrating data, building databases or merging them. Working closely benefits our mutual clients. Together we offer leading-edge Pitney Bowes software and services in partnership with Alicornio."
According to Nieboer, in October 2003, Group 1 acquired Sagent. In the wake of the merger, Sagent SA became Alicornio Africa. The following year, Group 1 became a wholly owned subsidiary of Pitney Bowes.
The combined product offering of Group 1's CRM software and Sagent's information integration suite spearheaded a serious development in the information management, document and data integration arena.
“Alicornio Africa has made its mark as a distributor of Pitney Bowes data-related software products, and through its consulting, training and support services has made a valuable contribution to the success of Pitney Bowes’ software in South Africa,” continues Nieboer.
Alicornio Africa’s chief executive officer, Susan Andre, agrees that partnerships are key to strengthening a business’s ability to deliver quality services.
“Alicornio carefully selects its partners, forming alliances where there are synergies. Strong business relationships help our clients, or partners as we like to call them, share Alicornio’s expertise in information integration and business intelligence (BI) via the software solutions, guidance, training and knowledge transfer that we offer in these areas.
"These mutually beneficial relationships ensure that jointly we can meet the demands of our pan-African customers and markets,” Andre points out.
“Alicornio's hands-on approach along with out simple and realistic methodology make it possible for the CEO, IT director, communications manager and information analyst alike to utilise existing data and transform new data into meaningful information, to the greater benefit of the company.
“By partnering with us, clients can maximise the speed of at which they prepare information for delivery while minimising the resources and effort required to develop and maintain these processes,” she continues.
“Pitney Bowes and Alicornio Africa also believe strongly in empowering their clients with knowledge to make the most out of the two companies’ solutions and services,” Andre comments.
She adds that with this in mind, Alicornio Africa will be hosting a Data Warehouse Design and Development Master Class for Effective Business Intelligence in Cape Town from 19 to 22 May 2008.