S1 Corporation, a global provider of customer interaction software solutions for financial and payment services, and Clickatell, a global mobile messaging provider, have announced a partnership to provide on-demand text-based mobile services through the S1 Enterprise and Postilion Internet Banking solutions.
S1 Enterprise and Postilion customers across the globe will be able to take advantage of the on-demand capabilities of SMS banking and payments services, including account balance inquiries, funds transfers, account alerts and person-to-person (P2P) payments.
The two-way SMS service enables users to proactively manage their finances and monitor potential fraud via their mobile phones. Clickatell¹s global messaging gateway delivers transactions and alerts to and from cell phones over 700 networks in more than 200 countries.
"Clickatell complements our comprehensive mobile offering which includes SMS and mobile Internet banking and payments services," says Mike Jackson, S1's vice-president of product strategy. "As we looked to make a decision among mobile gateway providers, Clickatell was the right fit given the company's global reach, enterprise expertise, and ability to provide the quality of service needed for our banking and payments customers worldwide."
Red Gillen, banking analyst for analyst firm Celent, says: "Given the familiarity with SMS, high cell phone penetration, and ease of
implementation, text messaging is a primary driver for mobile banking. Basic SMS alerts are unique in that they are the mobile technology that can reach out and find banking customers to manage account balances, move money between accounts, detect fraud in real-time, and much more.
"As banks continue to roll out their mobile strategies, SMS should be a priority, given its relatively fast implementation timeline and usefulness to consumers.
"S1 Enterprise, Postilion and Clickatell have extensive experience in providing services to the financial community it makes perfect sense that we would team up to provide financial institutions with on demand access to text banking," says Pieter de Villiers, CEO of Clickatell. "As banks continue to reach out to an increasingly mobile customer base, they require the ability to communicate interactively with their customers in a secure, real-time manner. We look forward to working with S1 Enterprise and Postilion to help deliver on-demand text-based mobile services to their sizable customer base."