Softline Accpac has announced its new Extended Enterprise Suite consisting of Accpac ERP version 5.5 with integrated CRM and Business Intelligence (BI). The suite combines the benefits of ERP and CRM to support integrated front and back office business processes and workflow.

This, together with the embedded BI, improves decision-making abilities by providing insight into what is happening within the business, enhances collaboration between departments and, facilitates improved customer relationships by providing employees with a complete and consistent view of the customer.
Accpac CRM is an easy-to-use, quick-to-deploy CRM solution comprising sales, marketing and customer service automation. Its tight, ”out-of-the-box” integration to Accpac ERP means that the sales and front office staff have complete access to traditional back office information and vice versa – thus, overcoming the traditional silos of information within which companies have operated.
MD of Softline Accpac Jeremy Waterman says Softline Accpac, in partnership with Alchemex, has also decided to offer the comprehensive Alchemex BI suite providing an Excel-based report writer along with a complete suite of business reports that can be fully customised by the customer. Also available is a set of database cubes to provide true BI.
“Accpac ERP version 5.5 with Accpac CRM 6.1 provides the beginning of Softline Accpac’s new Extended Enterprise vision. This vision will deliver a family of software suites that will provide businesses with access to processes and data anywhere, anytime, on any device, with workflow throughout the organisation,” says Waterman.
Softline Accpac offers the mid market freedom of choice to deploy the business management system to match their business needs. The Accpac Extended Enterprise Suite can be installed on premises and accessed over the Web or from local or wide area networks.
Also supporting an extended view of the enterprise is the new analytical dashboards feature. The dashboards provide easily accessed snapshots of the business that help managers better analyse, predict, and manage business performance. Key performance indicators, such as age of accounts, are instantly available, providing alerts that can be turned into actions through collections, payables and other tasks, resulting in potential cost and cash flow improvements.
This latest version of Accpac also provides significant usability enhancements throughout the system, including a new Account Rollup feature that supports automatic account consolidation in the general ledger, new multicurrency revaluation options, and streamlined processes for managing job tracking.
With this latest Accpac version, product delivery has been simplified as has pricing. The functionality from 10 Accpac Options products is now built in, including additional languages, GL security, inquiry features, and lot tracking with serialised inventory, among others. The pricing difference for Accpac on different databases has also been eliminated, making it easier for customers to use the database of their choice.
“Medium-sized businesses need simple, integrated business processes, workflows, and access to reliable information,” says Laurie Schultz, Sage Software General Manager for Sage Accpac. “An extended enterprise solution provides transparency and control over the entire business. With simplicity in product and pricing, new, improved support offerings, and better synchronisation of complementary application availability, the convenience and value offered by the Accpac Extended Enterprise Suite is our next step in that direction, and you'll see more of this approach from Sage Software in the future."