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Mitel debuts IP telephony, unified comms for SMBs

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Mitel has announced several enhancements to its market leading solutions
that drive efficiency and productivity and help small- and medium-sized
businesses (SMB) increase customer satisfaction and grow revenues.

As a leader in the fast-growing SMB IP communications market, Mitel has
announced new products that address top requirements for SMBs including
simple-to-deploy messaging, audio and web conferencing, mobility solutions,
and easy-to-use IP desk phones.
According to research conducted by Yankee Group, SMBs are looking for help
to manage IP communications and high priority productivity applications. The
Mitel Applications Suite 1.1 is a robust communications solution that
unifies business critical applications in an easy-to-use, cost-effective
package.
The Mitel Applications Suite delivers multiple applications on a single
server with a simple administration interface, and offers pre-integrated
packages that simplify deployment and upgrades.
The Mitel Applications Suite provides:
* Easy-to-use audio and web conferencing to allow businesses to collaborate
more effectively, increasing productivity and reducing travel costs;
* Unified messaging to provide superior customer service and reduce
operational costs; and
* Single-identity mobile integration and secure teleworker support for road
warriors and remote workers.
The Mitel Applications Suite provides effective unified communications
capabilities for small business, reduces communication complexity and
reduces operating and management costs. The Mitel Applications Suite is
currently available for the Mitel 3300 IP Communications Platform (ICP) and
will be available for the Mitel 5000 Network Communications Solution by the
end of 2008.
"The combined portfolio that resulted from the Mitel's acquisition of
Inter-Tel further strengthened our extensive choice of feature-rich, cost
effective solutions that help small- and medium-size businesses to grow,"
asys Andy Bull, director for Mitel South Africa.
"No one understands the needs of SMBs better than Mitel with unified
communications solutions such as the Mitel Application Suite that are
secure, affordable, easy to install, manage and use," he adds.
Mitel 5200, 5300 series IP phones are now available for the Mitel 5000 with
Release 2.4. The robust and cost-effective 5200 series IP phones provide
users improved and easy access to the features and applications enabled by
the Mitel 5000 communications platform.
The 5300 series IP phones provide users with improved ease of use and
flexibility for different job types and skill levels, large graphical
displays, wideband audio support, and programmable self-labelling keys for
one-touch access to speed calls, features, and much more. In addition,
important accessories such as the Mitel Wireless LAN Stand and the Mitel
Gigabit Ethernet Stand are now available for the Mitel 5000.