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IS enables cell payments for FNB customers

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Until now, the only way users could pay for online purchases was via a
credit card. Now, Internet Solutions (IS) and FNB have launched a service
where hotspot access time payments can be made via a cell phone.

Cell Pay Point is the new online payment solution from FNB that allows FNB
customers to pay an online merchant using their cellphone. What this means
is that customers registered for Cellphone Banking from FNB can use Cell Pay
Point to purchase goods online directly from any of their transactional
accounts. They can use Cell Pay Point on any of the registered merchant's
websites.
Justin Spratt, manager: FMC and hotspots for IS, says Cell Pay Point is easy
to use and the purchase of hotspot access time is now on offer to more than
700 000 FNB customers.
"Online purchasing has to date been limited to people with credit cards,
excluding a wide base of other bank customers," says Len Pienaar, CEO of
First National Bank's (FNB's) Mobile and Transact Solutions division. "FNB's
Cell Pay Point brings all FNB bank account customers into the digital
economy, as well as addressing some of the security concerns in the
marketplace."
However, consumers will have to wait for broad access, as the Cell Pay Point
solution requires vendors to sign up with the bank before the service is
available on its Web site.
When Cell Pay Point, FNB's online payment solution, is chosen as the payment
mechanism, the vendor displays a dial string which the customer dials. The
customer is authenticated via their Mobile PIN, and the purchase is
confirmed via the handset without disclosing any banking or personal
details.
The payment is processed real-time with both customer and vendor receiving
instant notification. The customer is then provided with the purchased
goods, in this case a username and password, to access the IS WiFi Hotspot
network. The IS WiFi Hotspot network is available at over 600 locations
countrywide.
"Cellular is an important channel for FNB as it is pretty much pervasive
throughout SA. We have been pleasantly surprised by the adoption of cellular
banking by our entry-level customers too. We intend to grow on this success
through broadening access and continuing to focus on innovation as a key
performance indicator," says Pienaar.