subscribe: Daily Newsletter


MTN selects Neural Technologies for fraud management


Neural Technologies (NT), a leading provider of risk management solutions,
has announced that mobile telecoms operator MTN South Africa has migrated
over to its Minotaur Fraud Management Solution.

MTN migrated to Minotaur from the former Cerebrus RE solution, which Neural
Technologies has been supporting since it acquired Cerebrus Solutions at the
end of 2004.
MTN took the decision to upgrade to MinotaurT following an extensive
validation 'gap analysis' and market screening which demonstrated
Minotaur'sT throughput capability, wide-ranging functionality and its
flexibility in terms of configuration.
Throughout the migration process Neural Technologies worked closely together
with local partner Concilium to fully understand MTN's requirements and
ensure a well-aligned approach.  The quality of the local support and the
effective communication provided by Concilium was a further factor cited by
MTN in the selection decision.
Nadia Alli, GM: Business Finance and Assurance for MTN South Africa, says:
"MinotaurT allows us to configure our own rules, thresholds and data
streams, which will give us enhanced accuracy and greater control over
changing fraud scenarios.  We have already seen a huge improvement in false
positive rates and have identified new types of fraud, in addition to
highlighting some billing irregularities.  MinotaurT also assisted us in
identifying network configuration issues by monitoring the ticket trends".
Luke Taylor, NT's commercial director, states: "Minotaur is an extremely
flexible and scalable solution that will not only meet MTN's current needs
but will continue to satisfy their future objectives as they provide new
services and move into other markets.  We are delighted to be working with
MTN and look forward to enhancing the company's fraud detection capability
and, in turn, improve its revenue".