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Microsoft appoints first voice partner in SA

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Galdon Data has been selected by Microsoft to be one of very limited number
of members of the Unified Communications (UC) Voice Partner Program (VPP)
worldwide and the first in Southern Africa to achieve this status.

Erich Gebhardt, Director Unified Communications and EMEA time zone lead for
the Microsoft voice business, congratulates Galdon Data for its appointment
to be the first UC Voice partner in South Africa. "We are looking forward to
a fruitful joint business which will deliver great value to Galdon Data's
customers."
The Microsoft UC strategy is to deliver IM/Presence/Voice and Video
capabilities for business customers as an integrated part of the Microsoft
Office System suite of products, such as Microsoft Office Communication
Server 2007 and Microsoft Exchange Server 2007 with a great user experience
in Microsoft Office. This includes Windows mobile users as well as PC,
laptop users and Webaccess.
While Microsoft's Unified Communications (UC) solutions, including Exchange
Server 2007 and Office Communicator 2007, have the ability to revolutionise
the way communications take place, it does require a special skill set to
implement. This is due to the fact that it ties into existing corporate
communications infrastructures which vary significantly from one company to
the next.
Galdon Data CEO Garry Ackerman says Galdon Data is dedicated to bringing
world-class service to its clients across all areas of collaboration and
communication. "The acceptance into this elite unified communications
program demonstrates our commitment to the overall Microsoft UC solution, as
well as our ability to embrace, become certified on and deploy leading edge
voice, messaging and collaboration technologies."
Galdon Data is excited to be selected for this program as it confirms both
its internal commitment to Microsoft technologies as well as its Exchange
2007 and Office Communications Server 2007 services capabilities for
clients.
"Unified Communications has a unique ability to drastically improve the way
we do business and the commitment that Galdon Data has shown by becoming the
first UC Voice Ready partner in South Africa is testimony to this," says
Danie Gordon, Unified Communications Product Solutions Manager for Microsoft
South Africa.
"Microsoft unified communications technologies use the power of software to
deliver complete communications – messaging, voice, and video – across the
applications and devices that people use every day. Integrating the
experiences you associate with the telephone including phone calls, voice
mail, conferencing, and the work you do on a computer – documents,
spreadsheets, instant messaging, e-mail, and calendars – has the power to
fundamentally change the way people work," says Ackerman.
According to Gartner report "Magic Quadrant for Unified Communications,
2007", Gartner expects many barriers to slowly be resolved and that, in
2008, UC will enter an early mainstream adoption phase globally.
"I believe unified communications will transform business in the coming
decade in the same way e-mail changed the business landscape in the 1990s.
When phone services become software, are managed by a server, and are
delivered to desktop applications, many interesting things happen," says
Ackerman.
He says unified communications is the productivity tool of the next decade.
"As organisations become more virtual, distributed and global, communication
between customers and employees becomes both essential and mission critical.
The test of an organisation's agility will be the ability to get the right
information into the hands of the right people at the right time to enable a
timely decision. Unified communications is the platform to enable that
agility."