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Motorola centralises remote mobile management

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The Enterprise Mobility business of Motorola has announced the availability
of its Mobility Services Platform 3.2 (MSP 3.2), which offers enhanced
management capabilities to maximize enterprise mobile device uptime and
utilisation among mobile workers.

At the press of a few buttons, this comprehensive enterprise mobility
management solution can control up to 100,000 mobile devices across an
enterprise's network around the world helping businesses realize the full
benefits of mobility applications. With remote provisioning, monitoring and
management, MSP 3.2 delivers a hassle-free mobile computing experience to
help enterprises manage a broad set of devices within retail, transportation
and logistics, warehouse and healthcare environments.
MSP 3.2 provides a seamless and secure management architecture to quickly
and cost-effectively add new rugged mobile computers, enterprise digital
assistants or bar code scanners on the network – from out-of-the-box to
running business-critical applications in seconds.
Network administrators can wirelessly provision mobile computers from
virtually any location without having to physically handle devices when
updating operating systems, firmware, applications and security to meet the
latest IT compliance policies. For enterprise devices that are either lost
or stolen, MSP 3.2 can lock down or wipe the device of key information based
on local policy or remotely from the management console.
With MSP 3.2 , administrators have access to a robust set of monitoring and
analysis tools to improve enterprise mobile device reliability both inside
and outdoors. Motorola's MSP 3.2 solution offers proactive issue management
capabilities to monitor the health and performance of devices to spot
developing issues and avoid service disruptions, helping to reduce
maintenance costs and eliminate unnecessary worker downtime. MSP 3.2 also
collects meaningful enterprise device metrics including available memory and
storage, battery usage, power cycles, scans, and wireless network signal
quality.
In addition, IT managers can deliver customized messages to end-users, alert
them to issues and provide simple instructions to fix or update
applications. These highly flexible functions provide organisations with the
rich data needed to better understand and troubleshoot isolated problems.
"As the enterprise mobile workforce continues to expand and applications
become more advanced, businesses must find ways to support mobile workers
and troubleshoot mobile computing issues faster and more cost-effectively,"
says Boris Metlitsky, senior vice president of product development, Motorola
Enterprise Mobility business.
"Motorola's MSP 3.2 is enabling the next wave of enterprise mobility by
protecting organizations' IT investments by providing anywhere, anytime
error-proof staging and provisioning. By dramatically reducing the time and
expense typically associated with device management and delivering a
productivity increase, MSP 3.2 provides a nearly instant return on their
investment."
The MSP 3.2 software application can be easily integrated into any
enterprise environment running standards-based, off-the-shelf server
equipment. This simplifies installation by not requiring additional hardware
for the mobile management solution and lowers the enterprise mobility
deployment cost.
MSP 3.2 is now shipping on Motorola MC35, MC50, MC70, and MC75 Enterprise
Digital Assistants (EDA), MC3000 and MC9000 mobile computers, and Motorola
Micro Kiosk self-service devices. Additionally MSP 3.2 supports a wide array
of non- Motorola mobile devices such as mobile printers, signature capture
pads and registers to ease device management for the network administrator.
MSP 3.2 is part of Motorola's Mobility Suite, a comprehensive, reliable,
scalable, enterprise software suite that allows organizations to effectively
connect, communicate and control their wireless devices, applications
resident on those devices and wireless (WLAN) infrastructure. The Mobility
Suite consists of robust modular software products that provide the planning
and day-to-day management tools needed to address the most significant and
costly challenges associated with enterprise mobility solutions –
deployment, optimization, management, and protection throughout the
lifecycle of the entire mobility solution.