Avaya has announced its placement by Gartner in the Leaders quadrant of its
new 2008 Magic Quadrant report on the corporate telephony market.
Gartner is a leading industry research and analysis firm, and its Magic
Quadrant report positions vendors in the Leaders, Challengers, Visionaries
or Niche Players Quadrants based on the completeness of their vision and
ability to execute. In its new report on corporate telephony, Gartner places
Avaya in the Leaders Quadrant for both "Completeness of Vision" and "Ability
to Execute." Gartner's report defines corporate telephony as the provision
of holistic voice communications for all wired and wireless users in large
Avaya's corporate telephony portfolio is powered by Avaya Communication
Manager, a software platform that offers businesses communications solutions
using IP telephony, traditional telephony, or a combination of both.
Communication Manager gives organisations a foundation to take full
advantage of Avaya Unified Communications solutions, which include a broad
range of feature-rich applications for unified messaging, unified
conferencing, video collaboration and enterprise mobility.
For the first time, Gartner's 2008 Magic Quadrant for corporate telephony
represents three geographic locations: North America; Europe, the Middle
East and Africa (EMEA); and the Asia/Pacific region. Gartner combined these
regions in part to reflect the growing impact of globalisation on the
corporate telephony market.
Gartner's research indicates that Unified Communications now plays an
important role in corporate telephony decisions. The report states: 'It is
increasingly important that companies consider their telephony partners in
the broader context of a UC strategy. Companies should take this opportunity
to consolidate their investments into a smaller number of vendors, using IP
telephony to deliver a consistent platform across the estate of users in
preparation for integration with UC and collaboration platforms, especially
for branch, small offices and customer service locations.'
"We believe our position in Gartner's Leaders Quadrant affirms Avaya's
strategy of building products that help organisations gracefully transition
their existing infrastructure to IP telephony for real-time, always-on
business communications," says Jorge Blanco, vice-president: product
management, Unified Communications Solutions, Avaya. "Powerful unified
communications solutions begin with a reliable, scalable and survivable
voice and video telephony platform, and Avaya will continue to lead in the
evolution of this key area."