Dimension Data, a $3.8-billion IT solutions and services provider, has been positioned by Gartner in the Challengers Quadrant of the Magic Quadrant for Managed and Professional Network Service Providers, Worldwide report.
According to the report, "Gartner's Magic Quadrant for Worldwide Managed and Professional Network Service (MPNS) vendors is a guide for midsize and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure such as WAN edge devices, IP telephony hardware and software."
Derek Wilcocks, executive director of strategy at Dimension Data, says: "We are delighted to be recognised by Gartner for our completeness of vision and ability to execute. In my opinion, our placement in the Challengers Quadrant by Gartner is confirmation of Dimension Data's proven track record in providing high-quality, cost-effective network services to our clients around the globe.
"In the current macro-economic climate CIOs and IT directors are focused on leveraging their existing investments and gaining greater effectiveness from their infrastructures. This is also true of their investment in IT services. We are seeing an increased interest from our client base in adopting new sourcing strategies for supporting and managing IT infrastructure."
Dimension Data supports and manages more than $12.5-billion of networking equipment on a 24x7x365 basis around the globe. Its five Global Service Centres in Australia, North America, Asia, Europe and Africa receive 900 000 service requests from about 10 000 clients each year. This means Dimension Data resolves in excess of 2 500 incidents every day.
"Delivering best in class network services is core to Dimension Data's heritage and value proposition," says Wilcocks. "We believe being placed in the 2008 Magic
Quadrant for Managed and Professional Network Service Providers, Worldwide is a landmark that underscores our focus and continued investment in our group's networking and services businesses and substantiates that we're on the right path to deliver an outstanding client experience."