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Rackspace launches hosted exchange offering


Hosting services provider Rackspace Hosting has launched its Hosted Exchange
service to meet the growing demand from businesses looking to outsource
their e-mail service.

The new service is based on Microsoft Exchange Server 2007, the world's most
popular business messaging platform and is backed up by Rackspace's
award-winning Fanatical Support customer service.
Jacques Greyling, the South African born and educated Rackspace operations
director, said email is a mission critical tool for virtually every
organisation today.
"We are seeing an increasing trend to outsource this service. Companies find
that email is a technically demanding service to run, but at the same time
they know if they outsource it, their partner must be reliable and offer a
robust service. At Rackspace we provide a high level of technical service
and support to meet the needs of businesses, enabling them to concentrate on
their core activities.
"We apply our expertise in support and infrastructure so customers get all
of the features and benefits they require without any of the day-to-day
headaches of having to manage their own service," adds Greyling.
Rackspace Managed Mail provides a turnkey, business class email service with
the benefits of a robust shared infrastructure and a dedicated support team
of experts on call 24x7x365. It also offers anywhere access including
seamless integration with wireless devices and collaboration through shared
calendars, contacts and tasks, and a pay per mailbox pricing structure.
Rackspace has previously offered mail service through Managed Exchange 2003.
The 2007 service provides a number of improvements including a doubling of
the mailbox to 2GB and a doubling of attachments from 25MB to 50MB.
The Microsoft Exchange solution is aimed at businesses which are looking for
a "corporate" service. Rackspace also offers Noteworthy hosted email, a
basic service for organisations who may be currently using a free email