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Mitel takes lead in SMB market share

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Mitel has announced that industry research firm InfoTech has confirmed its
market leadership position in the U.S. for IP Telephony (IPT) for small
businesses.

According to the report titled "InfoTrack for Unified Communications: 2008
SMB Market Analysis" (IUC), Mitel captured 17.2% of the 2007 SMB IP
telephony market, well ahead of major competitors like Cisco, Avaya and
Nortel.  Following its merger with InterTel in 2007, Mitel gained 8.5% of
market share, beating its closest competitor NEC by 3.4%. InfoTech defines
the SMB market as Small Businesses (SB) with two to 100 employees and Medium
Businesses (MB) with 101 to 500 employees.
"We're very excited to be acknowledged again as the SMB leader," says Andy
Bull, director for Mitel South Africa.
"The strength of the Mitel brand in the SMB market is well known. With a
growing portfolio and expanding channels to market, we continue to increase
our market footprint and reinforce our position as the trusted provider of
unified communications for SMB and Enterprise businesses worldwide," says
Bull.
"Mitel's business in South Africa is experiencing significant growth in all
market sectors."
During 2007, IPT shipments to the U.S. SMB market increased by 18%, compared
to 2006.
Results from the InfoTech InfoTrack Unified Communications (IUC) research
study indicate that 19% of small businesses surveyed had already started
implementing IPT by the end of 2007, while 16% indicated that they had
already completed their migration from TDM to IPT and 41% planning to
implement IPT including 8% that had conducted trials.  Of the medium
businesses that participated in the survey, 16% had completed the migration
to IPT and 32% indicated that they had already started implementing IPT.
Another 32% noted that they were planning to implement IPT including three
percent that had conducted trials. Only 20% of the MBs had no plans for IPT
implementation.
In June, Mitel introduced new unified communications products tailored to
address the needs of growing SMBs with easy to deploy messaging, audio and
web conferencing, mobility solutions, and easy-to-use IP desk phones that
help drive efficiency and productivity, increase customer satisfaction and
grow revenues.