EMC has been positioned by Gartner in the "Leaders" quadrant of the  2008 "Magic Quadrant for Storage Professional and Support Services," report.

EMC Global Services provides the strategic guidance and technology expertise organisations need to address their business and information infrastructure challenges and derive the maximum value from their information assets and investments.
According to Gartner, Leaders in the quadrant "are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. Service providers in this quadrant have a strong worldwide presence, provide a broad range of services, invest in innovative service tools and technologies and articulate a clear vision of current and future customer requirements and storage service solutions."
Gerhard van der Merwe, country manager of EMC, comments: "We are pleased that the industry experts at Gartner have placed EMC in the Leaders quadrant in the Magic Quadrant report.
"EMC has always been on the leading edge of new storage technologies and has extended that in recent years with our professional services capabilities. Together with our commitment to exceptional total customer experience through service excellence, we continue to drive industry best practices that help customers implement
world-class information infrastructures."
According to Gartner, "In 2007, the worldwide storage service market was worth nearly $27-billion, with nearly $10-billion in hardware support services. This is exclusive of hardware and software sales."
EMC believes it is well positioned to capture a growing share of this market. Compared with Q2 2007, EMC's Q2 2008 services revenue grew 37%, representing 19% of total company revenue.
The following services served as Gartner's baseline for the market sizing and market share assessments: storage hardware maintenance and support services, storage software maintenance and support services, storage consulting services, storage implementation services, and storage management services.