Losing your cell phone or having it stolen, is a huge inconvenience. Now MTN offers pre-paid customers a free SIM swop services that will help them stay connected.
The SIM swop service promises to make life easier for customers whose cell phones have been damaged, lost or stolen, or who wish to take up a new cell phone promotion but want to keep their original cell phone number.
A SIM swop can be performed provided the customer's original number has been activated within the previous 90 days.
"When the customer performs a SIM swop, the lost or stolen SIM card is deactivated and the new SIM card – purchased with a MTN Starter Park – is activated with the customer's original number," says Pieter Verkade, chief marketing officer of MTN SA.