IQ Elite accounting and business software system was installed at PostNet SA in June 2004 and has been running successfully ever since.
David Kilian, IQ Retail's technical support and training manager, says: "The broad base of functionality offered by this class leading system has helped optimise key functions within PostNet's business environment.
"Customisation of reports and the ability to add custom reports through the advanced SQL engine provides PostNet with the information needed to make better business decisions."
Wendy Sweetman, head of marketing, communication & training at PostNet Southern Africa, comments: "Since the installation of IQ Elite the running of our business has greatly benefited from its stability, with a POS functionality integrated with an account model.
"Modules include: Stock, Debtors, Creditors, Mailbox Management, Ledger, POS, Staff Payroll, Software Maintenance and extensive Reporting functionality. We also benefit from good telephonic support and three-yearly upgrades to the current system. PostNet Southern Africa has a strong business relationship with IQ Retail," says Sweetman.
"After a careful assessment of other products on the market, we chose IQ Elite because the system meets all our requirements from a retail business and franchise point-of-view. Although our stores are individually owned and operated, from a control perspective the IQ system has most definitely generated profit.
"Some of IQ Elite's important features are the following: The system is user friendly and highly effective when it comes to speed. Our working relationship with IQ Retail, as well as upgrades, telephonic support and training are excellent and make a huge difference to our stores. IQ supports us through thick and thin and for this we are most grateful. The system is 100% accurate and is a valuable tool to manage a business.
"The proof of the pudding is that we have 223 stores in our network that use the system and all are happy and productive. This speaks for itself."
IQ Retail's marketing manager, Graham Sindall, adds: "One can never over-emphasise the importance of building long-term business relationships through good customer service and support. IQ Retail takes pride in building long-term relationships with all its clients whether they are single retail outlets or corporate chain stores and franchises. The relationship between IQ Retail and PostNet bears witness to this."