Internet Solutions (IS) has upgraded to Hosted Messaging and Collaboration (HMC) 4.0, in a massive implementation project.
The company has been running Hosted Messaging and Collaboration (HMC) 3.5 for some time and was in fact the first company world wide to deploy HMC 3.5.
HMC 4.0 offers service providers a robust platform to deliver integrated, streamlined communications services to small and midsize businesses (SMBs).
IS applications solutions manager Hayden Lamberti says the sheer scale of the environment has meant careful planning and hence a somewhat belated upgrade to HMC 4.0.
"While Hosted Exchange has always had a great fit in the SME space, more and more enterprise clients are looking to Hosted Exchange as a full mail solution," says Lamberti. "The new environment is highly geared toward this type of client with new features which are core to the enterprise such as very large mail boxes, enhanced mobility offerings, onsite AD integration and Archiving, to name a few.
"Further to this, the new service-based infrastructure design is built in a way that new solutions can be easily plugged into the new environment, the first example of this being Microsoft Hosted CRM which is set for release in the first quarter of next year."
The provisioning and management GUI and API's have also been greatly enhanced by Microsoft Consulting Services to cater for more functionality in a more user friendly manner.
The new version of Microsoft's solution for Hosted Messaging and Collaboration utilizes Exchange Server 2007, the industry's leading platform for e-mail, calendaring and unified messaging. Exchange Server 2007 helps protect the organization with built-in technologies that provide high availability, reduce spam and viruses, enable confidential communications, and aid compliance of regulatory or corporate policies.
Employees benefit from anywhere access to their e-mail, voice mail, calendars and contacts from a variety of software clients and devices. Exchange Server 2007 enables new levels of operational efficiency by optimizing hardware, networking resources and features that help make administrators more productive.
"Advances in the hardware, specifically servers and SAN infrastructure also mean that IS can achieve greater scale with less hardware, which ultimately means better pricing to the client," says Lamberti.