Lenovo has announced the Lenovo Asset Recovery Services (ARS), to help business customers in EMEA manage their end-of-life technology equipment by providing computer take-back, data destruction, refurbishment and recycling.
The service gives customers an environmentally-responsible method to dispose of their aging assets and also provides a cash-back provision to help offset the cost of the service.
After three years, typically, a customer can receive 10% to 15% of the value of the original purchase price of the computer back.
With this eco-solution, customers can fulfill green information technology commitments knowing their equipment is disposed of in a secure and environmentally-responsible way. The new service gives customers an end-to-end solution from Lenovo from the point of computer purchase to take-back and disposal.
“We are finding that more and more of our customers are concerned about what to do with old electronics and have specific requirements for equipment take-back and disposal when purchasing new PCs,” says Rashid Wally, general country manager of Lenovo South Africa.
“The Lenovo Asset Recovery Service is one more step in our commitment to not only providing services that meet our customers’ needs, but also for being good stewards of our environment.
"We are focused on greening the entire lifecycle of our computers, from increasing the lifespan and designing for upgradeability to improving energy efficiency and providing environmentally-responsible disposal,” he adds.
The computers are disposed of according to EU and local country regulations in EMEA. Lenovo first prioritises refurbishment and reuse and then focuses on recycling. In 2007, Lenovo managed or financed the proper disposal of more than 17000 tons of Lenovo owned or customer returned computer equipment. More than 93% of that was reused as products or recycled as materials.
Wally says managing data security and privacy risks followed by environmental risks are top customer concerns when it comes to computer disposal. And of customers surveyed, they cited convenience and ease of use as a top reason for picking an external disposal provider.